Remove all the ink cartridges and then try to perform a hard reset on the printer. Please make sure that the printer is connected directly to the wall outlet and not to the surge protector. It is always a privilege to work with tech-savvy customers like you. It is amazing to see how technically competent you are. I understand you are having carriage jam error message on your HP OfficeJet Pro 8610 printer, I'll be really glad to help you with this,įirst off, Hats off to you for a job well done as you have tried the basic troubleshooting steps and checked settings on the unit, before posting the query in the HP forums. Hi to HP Forums, this is a great place to get support, find answers and tips, Thank you for posting your query, I'll be more than glad to help you out □ Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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